Internship Program 2026 - CAO Fine Jewellery (3 months)

1. About the Internship Program

This internship program offers hands-on exposure to the luxury retail and jewelry industry, providing interns with practical experience across Business Development, Customer Experience, and Operations.

Interns will work closely with experienced teams, participate in real business projects, and gain insights into how a premium retail brand operates end-to-end.

2. Key Responsibilities

Depending on the assigned track, interns will support one or more of the following areas:

a. Business Development Intern

• Conduct market research, customer insights, and competitor analysis.

• Support strategic initiatives, new business ideas, and market expansion projects.

• Prepare basic reports, presentations, and business analysis materials.

b. Data Analyst Intern (CX)

• Support Customer Experience initiatives, programs, and internal communication.

• Analyze basic customer data and behavioral insights to support CX improvements.

• Assist in customer journey mapping and experience optimization.

• Support preparation and execution of customer events, activations, and experiential activities.

• Participate in data preparation and structuring for upcoming CRM building projects.

c. CX Operation Intern

• Internal Communication & Design Support
• CX Programs & Event Support
• Operational & Documentation Support

3. Requirements

• Final-year students or fresh graduates majoring in Business, Marketing, Data, Economics, Operations, Communication, or related fields.

• Good analytical and logical thinking skills; comfortable working with data is a plus.

• Basic proficiency in Microsoft Office (Excel, PowerPoint, Word).

• Proactive, responsible, detail-oriented, and willing to learn.

• Ability to work independently as well as collaborate within cross-functional teams.

• Interest in retail, customer experience, or luxury brands is an advantage.

4. What You Will Gain

• Hands-on experience in a luxury jewelry brand.

• Exposure to real business operations in Business Development, CX, and Retail Operations.

• Mentorship and on-the-job training from experienced professionals.

• Opportunity to work on meaningful projects.

• Internship completion confirmation.