Position Overview
We are seeking a motivated Customer Experience Executive to oversee and manage the Care Program aimed at enhancing employee experience within our retail system. This role will focus on building, analyzing, and managing the eNPS (Employee Net Promoter Score) while driving initiatives to improve employee satisfaction and performance.
Key Responsibilities
1. Develop and Manage the Care Program:
2. Build and Analyze eNPS:
3. Implement Actionable Solutions:
4. Project Management:
5. Stakeholder Communication and Support:
Key Qualifications
Key Competencies
Benefits
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